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FAQs.

What types of products does Welaxy offer?

Welaxy specializes in stylish and sustainable storage solutions. We offer a range of products including drawer organizers, storage baskets, and office trays.

How can Welaxy's storage solutions help me?

Our storage solutions are designed to help you keep your home or office tidy and organized. With our products, you can easily declutter your space and find a place for everything.

Are Welaxy's products eco-friendly?

Yes, sustainability is important to us. We strive to offer eco-friendly storage solutions that are made from sustainable materials and are designed to last.

Can I use Welaxy's products in different areas of my home or office?

Absolutely! Our storage solutions are versatile and can be used in various areas of your home or office. Whether it's your kitchen, bathroom, bedroom, or workspace, our products will help you stay organized.

How do I clean Welaxy's storage products?

Cleaning our storage products is easy. Most of them can be wiped clean with a damp cloth. For specific cleaning instructions, please refer to the product's care guide or reach out to our customer support team.

Who designed the WELAXY product line?

We did! Our in-house product design team poured over every detail to create products that are exactly what we would want in our own homes.
Where are WELAXY products made?
Our products are designed in the United States, manufactured in China.
Do the manufacturers and factories you work with offer fair working conditions?
WELAXY Method is committed to sourcing from clear and honest suppliers, who are upholding a workplace that is safe, healthy and fair, in accordance with international standards.  we have a code of conduct on file with each factory.
What methods of payment do you accept?
We accept PayPal, and will soon accept Visa, MasterCard, and American Express.
Can I modify an existing order?
Once an order is placed, we will not be able to modify or cancel your order as processing begins immediately. Please email shopify@welaxy.com if you have any questions. We apologies in advance for any inconvenience.
Do you have a wholesale program?
Yes! To join WELAXY's wholesale program, please click this link

How do I Returns or Exchange?
Retruns are accepted within 14 days from delivery please email support@neatmethod.com for instructions on where to mail your item.

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